About Us
Our auto repair shop in Waukegan was founded in 2016 and we have been providing high-quality maintenance and repair services for all makes and models of vehicles.
Why Choose Us
Honest and Reliable
As followers of Christ, our team are committed to working with integrity and transparency, always seeking to do what is right and fair, even when no one is watching.
Expert And Experienced
From simple oil changes and tire rotations to complex engine repairs and diagnostics, we have the knowledge and skills to get the job done right the first time.
Support With Technology
Equipped with cutting-edge technology that streamlines our work process, delivering speedier service with higher accuracy.
We're Bilingual
Our team is fluent in two languages and can effectively convey the car issues and recommended solutions. We are committed to providing full support throughout the process.
Our Story
Universal Auto Care is an awe-inspiring auto repair business that illuminates the true meaning of compassion and excellence. Founded in May 2016 by Salvador Mendia, a remarkable automotive technician, this establishment is much more than just a repair shop. Mendia is a man of deep faith, who has been transformed by an incredible encounter with Christ through Vertical Encounter. Since his life-changing experience, he has been dedicated to providing not only unrivaled auto solutions but also serving the community with integrity, quality work, and transparency. Salvador and his team at Universal Auto Care uphold principles of respect and kindness towards everyone they interact with. Their generosity knows no bounds, and they have made it their mission to be a beacon of positive change in Waukegan through various automative solutions. This auto-shop deeply believes in nurturing strong relationships with their clients and serving others with love, kindness, and selflessness. With their unwavering commitment to spreading goodness, Universal Auto Care has truly become a shining example of what it means to make a positive impact in Waukegan. #WaukeganForJesus
Fuel System Cleaning
Deposits in the fuel system can cause clogs, reduce efficiency, and compromise reliability. This procedure improves rides, fuel economy, and reliability.
Transmission Service
We offer transmission services for all your vehicle needs, including routine check-ups and major overhauls, to ensure smooth and efficient drive.
Tire Services
This is important for your vehicle's health. We offer basic wheel changes to complex balancing and rotation. Proper tire maintenance ensures optimal auto performance and safety.
Battery Installation
We offer hassle-free car battery services that include replacement, charging, and installation. Our experienced technicians provide a comprehensive diagnostic check, guaranteeing a quick and efficient service.
Our Team
Our staff and employees believe in providing the best customer service possible. Our team is composed of friendly individuals who are always willing to go the extra mile to ensure our customers leave satisfied.
Salvador
Founder
Alicia
Customer Support
Andres
Technician
Warranty Information
Drive worry-free with Universal Auto Care
The Industry’s Best Warranty!
OUR WARRANTY: Most car, van, SUV, and light-duty truck repairs and services are covered by our industry leading 2-year/24,000-mile limited parts and labor warranty. In all cases, the warranty expires when either limit is met, time or mileage.
CALL US FIRST!!! Contact Universal Auto Care before performing or authorizing any services that may be covered under warranty. We cannot pay for warranty work performed by any other facility or issue refunds for work performed by other facilities. We cannot issue refunds in place of paying for unauthorized repairs that may have been covered by warranty.
TROUBLE OUT OF TOWN? Any problem that occurs within fifty miles of Universal Auto Care must return to us for coverage to apply. If a problem occurs more than fifty miles away, contact us – we have a nationwide network of shops to help us take care of you no matter where you are. We will identify the nearest shop we trust to handle your needs.
OTHER WARRANTIES/COVERAGES: Any aftermarket, extended, or factory warranty that covers a needed component holds primary position and takes priority over any Universal Auto Care warranty. Any part with its own manufacturer warranty (Tire mileage warranties and Battery life warranties for example) will be covered to the extent of that specific warranty – not the Universal Auto Care warranty.
EXCLUSIONS AND LIMITATIONS: Our warranty does not include coverage for car rental expense, towing, lost wages, or any other related expenses. The maximum warranty coverage is equal to the total parts and labor cost of the original repair. The warranty will not be valid if the vehicle has been abused, misused, or if subsequent repair, service, or alteration has affected the covered items.
The Above Warranty Is For All Repairs Unless Otherwise Noted On Repair Order.